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A ride to work, every working day.

Recovery holds when a man has a job. A job holds when he can get to it. Outreach Transportation is how men in our programs get to work and home again — on time, without asking anyone for a favor.

I need a rideCall (423) 580-3630
  • No fare, ever
  • English or Spanish
  • A reminder before every pickup

How it works

Set it up once with staff. After that, the van comes to you.

  1. 1

    Sign up with staff

    A case manager sets you up during intake. You give a phone number — no email, no password, no forms to fill in on your own.

  2. 2

    Tell us your shifts

    Where you work and what days. The schedule repeats every week, so you only set it once. Staff can change it with you any time.

  3. 3

    Watch for the van

    A notification on your phone the night before and again before pickup. On the day you can see the van coming, and you are told the moment it arrives.

Built for the person holding the phone

No password, ever
You sign in with your phone number and a six-digit code. Nothing to remember and nothing to lose.
Works when the signal drops
Your pickup times are saved on the phone, so they still show with no signal. If you cannot get online to change or cancel a ride, call us and staff will do it for you.
Your location is off unless you are riding
The app shares your location only from shortly before your pickup until the driver drops you off. Every other minute of the day it is off, and the app says so on the home screen.
Never a dead end
One button reaches someone at the Mission. If the ride goes wrong, a person answers.

Showing up is the milestone

Our men already know what a chip means. This carries that language into the thing that keeps recovery standing: getting to work. Riders collect chips for first ride, one week, thirty days, ninety days, a year — and for the job milestones too, like a first full pay period.

A missed day pauses a streak. It never takes a chip away.

  • 1stride
  • 1week
  • 30days
  • 90days
  • 1year

For partner organizations

Outreach Transportation serves The Union Gospel Mission’s own participants today. We are building toward serving participants of other recovery and sober-living organizations in Chattanooga under contract. If your organization has people who can work but cannot get there, we would like to hear from you.

Get in touch